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Gilda’s Club Grand Rapids – Privacy Policy

Last Revised and Effective: October 21, 2024 

Please review this Privacy Policy for the Web site of Gilda’s Club Grand Rapids (“Gilda’s Club”), located at https://www.gildasclubgr.org/ (the “Site”).  This Privacy Policy, together with all related/linked information, describes the personal information we collect from you or that you may provide to us when you visit our Site.  Throughout this Privacy Policy, the term “personal information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked to an identifiable individual.  By using the Site, you agree to follow and be bound by this Privacy Policy. If you do not agree with any of the terms of the Privacy Policy, please do not use the Site. 

The Site is intended for adults aged 18 and older, and is not intended for or directed to persons under age 18. Gilda’s Club does not collect personal information through the Site from any person known to be under the age of 18. 

Information That We Collect and How We Collect It 

Gilda’s Club collects information you provide directly to us on the Site, via e-mail, or through your communications or interactions with us.  This includes, but is not limited to, the following: 

  • Identifying information, such as your full name, gender, and date of birth. 
  • Contact information, such as your home address, telephone numbers, and e-mail addresses. 
  • Payment data, such as payment method, credit or debit card numbers, and other payment or billing information if you provide it to us or our service providers. 
  • For volunteer applicants: 
    • Previous volunteer experience 
    • If you choose to voluntarily provide it to us: educational and professional background, employment details, and demographic data, such as disability status.  

As you navigate through and interact with the Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: 

  • Information Automatically Collected via the Site. When you visit the Site, Gilda’s Club automatically collects certain technical information from your browser, such as the internet protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other data about your visit to the Site. 
  • Information Collected Using Cookies. Cookies are data files created when you visit a Web site and those files are stored locally (on your device). When visiting the Site, we may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them). Information collected may include Web sites you visited before browsing the Site, pages you viewed on the Site, number of times you accessed the Site, how long you spent on the Site, and other web traffic data.  

We use Google Analytics as a tool to obtain this type of analytics information.  You can read Google’s security and privacy policies for Google Analytics at policies.google.com/technologies/partner-sites.  You may be able to disable the use of Cookies (or disallow the use of Cookies on specific Web sites) by adjusting your web browser settings.  

We also use “Google reCAPTCHA” (hereinafter “reCAPTCHA”), provided by Google, Inc. (“Google”), on certain portions of our Site.  The purpose of reCAPTCHA is to keep our Site as secure as possible by checking whether data that enters our system – for example, through a web form – is provided by a human individual as opposed to spamming software or other robot.  To make this determination for this purpose, reCAPTCHA collects and reviews various aspects of the Site user’s activity.  This assessment automatically begins when our user enters the Site.  For the purpose of confirming human activity, reCAPTCHA assesses various information that it collects – including, without limitation, IP address, browser information cursor activity, and time spent on the Site.  reCAPTCHA will also place an additional cookie in your browser upon its assessment of your activity and take a snapshot of your browser window.  Data collected during the analysis is forwarded to Google.   

Please note that the reCAPTCHA collection, assessment, and other processing runs completely in the background.  While reCAPTCHA processing is noted for our users here, Site visitors are not informed that an analysis is taking place when it occurs.  As opposed to former CAPTCHA versions, which required website visitors to identify images, solve puzzles, or check a box, reCAPTCHA assesses and scores user input for human origin without any such affirmative behavior from the user.   

Our goal in using the reCAPTCHA tool on the Site is to protect the Site and our services from bots, spam, and other such unapproved and potentially malicious activity.  If you want to prevent any data about you and your behavior to be transmitted to Google, you must log out of Google and delete all Google cookies before visiting our Site or using the reCAPTCHA software.  Please visit the following page to obtain more information about reCAPTCHA: https://developers.google.com/recaptcha/.  Additional information on Google reCAPTCHA be found here, https://www.google.com/recaptcha/intro/android.html, and Google’s privacy policy can be found here: https://www.google.com/intl/de/policies/privacy/ 

  • Information Collected Using Other Tracking Tools. In addition to, or in conjunction with Cookies, we may use other tracking tools to improve users’ experiences. For example, if you sign up to receive e-mails from Gilda’s Club, pixel tags and similar tools may also be used in our e-mails to track whether an e-mail from us was read or forwarded to someone else.  
Additional ways that Gilda’s Club may collect personal information from you on the Site include surveys, e-mail communications or newsletters, and online transactions.  If you agree to participate in the survey, you will be asked to review and accept certain additional terms and conditions relating to the use of the information you furnish, which may include personally identifiable information. Any survey terms and conditions are in addition to the Privacy Policies set forth in this Agreement. 

Our Use Of Your Personal Information 

We use the information we collect in the following ways: 

  • To Further an Established Business Relationship. We use collected information to provide information and services that you have requested from us. 
  • To Send You Promotional Materials. We use your information to fulfill your requests, including, but not limited to, requests to receive promotional materials. We also use your information to share other Gilda’s Club-related events that may be of interest to you. Promotional materials may be conveyed in e-mails. If you no longer wish to receive these materials, you may opt out by following the opt-out instructions included in our e-mails. 
  • To Improve Our Services. We use information collected using Cookies, tracking tools, and/or analytic tools to personalize your experience on the Site or with the company and/or to improve the security, design, and/or function of the Site.  We may also use your information to support and develop our service offerings. 
  • To Fulfill or Meet the Reason you Provided the Information. For example, if you share your name and contact information to request information or ask a question about our service offerings, we will use that information to respond to your inquiry.  
  • To Provide Customer Support.  We may use your information to provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses. 
  • To Maintain Safety and Security. We may use your information to help maintain the safety, security, and integrity of our Site and services, databases and other technology assets, and business. 
  • To Comply with Our Legal Obligations. We may use your information if we are required to respond to a law enforcement request and as required by applicable law, court order, or governmental regulations. 
  • To Communicate Volunteering Opportunities or Decisions.  If you are a candidate for volunteering with Gilda’s Club, we use your information to make decisions on your potential volunteering, including but not limited to, contacting you for additional information, informing you of any volunteering decisions, or informing you of additional volunteering opportunities. 
Our Sharing Of Your Personal Information 

We share personal information with your consent, when you direct us to share it with others, or as necessary to complete your transactions or provide the services you have requested or authorized.  For example, when you provide payment data on the site, we will share that data with our vendors, banks and other entities as necessary for payment processing, fraud prevention, or other related financial services.  We share your information with the following parties:

  • Our Partners. With service providers we use to support our business, including customer relationship management software providers, payment processors, form generators, and IT/software vendors. We may share your information with our selected partners in order to conduct business, including conducting audits and performing industry analysis. When you provide information as described above, we may also share your information with selected partners (e.g., email newsletter providers) to provide you the requested information. 
  • With Other Third Parties. We may share your information when legally required to do so, such as at the request of governmental authorities conducting an investigation or to verify or enforce compliance with policies governing the Site and applicable laws. In addition, we may disclose user information if we believe disclosure it is necessary to protect the rights, property or safety of Gilda’s Club, or any of our respective affiliates, business partners, customers or others. 
  • Corporate Transactions. In connection with, during, or upon completion of a merger, acquisition, asset sale, or other business transaction that involves some, or all, of Gilda’s Club’s assets, data you have provided to Gilda’s Club may be transferred to a successor/purchaser as part of a transaction. 

Aggregate and De-identified Information 

We may share de-identified information in accordance with applicable law without restriction. 

Other Sites 

Our Privacy Policy applies only to your use of the Site. The Site contains links to third party sites, including sites that may indicate a special relationship with us. While we do not disclose personably identifiable information to the parties operating linked sites, we are not responsible for the privacy practices of such other sites. You should read the privacy policies of each site you visit to determine what information that site may be collecting about you. 

Data Security 

We use reasonable administrative, technical, and physical security to protect the personal information we retain and to help ensure that it is used in accordance with this Privacy Policy.   

Cross-Border Transfers 

The Site is hosted in the United States and is intended for visitors located within the United States and Canada.  If you choose to use the Site from outside of the United States, then please note that you are transferring your personal information outside of your region to the United States for storage and processing. Also, we may transfer your data from the United States to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Site.  By providing any information, including personal information, through the Site, you consent to such processing. 

Changes To Our Privacy Policy 

It is our policy to post any changes we make to our Privacy Policy on our Site.  If we make material changes to how we treat our users’ personal information, we will notify you with a notice on the Site home page. The date the Privacy Policy was last revised is identified at the top of the Privacy Policy. You are responsible for periodically visiting our Site and this Privacy Policy to check for any changes. Your continued use of our Site or any of our services or solutions following the posting of changes constitutes your acceptance of such changes. 

Contact Us 

If you have questions regarding this Privacy Policy or our data privacy practices, please contact us at [email protected]